Shipping policy

Processing Time

All orders are processed and dispatched within 24 hours on working days (Monday–Friday).
Orders placed on weekends or public holidays will be dispatched on the next working day.

Shipping Rates

Shipping costs are automatically calculated at checkout based on:

• Delivery address

• Order weight and size

• Selected shipping method

Customers will see the final shipping price before completing the purchase.

Delivery Times

Estimated delivery times are displayed at checkout and depend on the chosen courier and service.
Please note: delivery times may vary during peak seasons or due to courier delays.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details (if tracking is available for your selected shipping method).

Shipping Area

We currently ship within the United Kingdom.
If you require international shipping, please contact us before placing an order.

Undeliverable Parcels

If a parcel is returned to us due to an incorrect address or failure to collect, we will contact you to arrange redelivery. Additional shipping charges may apply.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us immediately with your order number so we can assist you promptly.