Terms & Conditions
These Terms and Conditions (“Terms”) govern your use of this website and the purchase of products from Coffee Cruise LTD (“we”, “us”, “our”). By accessing or using our website, you agree to these Terms. Please read them carefully before placing any orders.
1. Company Information
2. Use of Our Website
- You must be at least 18 years old to purchase products from this website.
- You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, the website by any third party.
- We reserve the right to restrict access to parts or all of our website at any time without notice.
3. Products and Availability
- All product descriptions and prices are subject to change without notice.
- We make every effort to display accurate product images and information; however, colours and packaging may vary slightly from those shown.
- All products are subject to availability. If an item is unavailable, we will inform you and offer a refund or alternative product.
4. Ordering Process
- By placing an order, you agree to provide current, complete and accurate information.
- All orders are subject to acceptance. We reserve the right to refuse any order for any reason.
- Once you place an order, you will receive an order confirmation email. A contract between you and us is formed only when we dispatch your order.
5. Pricing and Payment
- All prices are listed in GBP (£) and include VAT unless stated otherwise.
- We reserve the right to change prices without prior notice. Pricing errors will be corrected as soon as possible.
- Payments must be made using accepted payment methods at checkout. Your card or payment data is processed securely by our payment provider.
6. Delivery
- We deliver within the United Kingdom. Delivery times and costs are displayed at checkout.
- We are not responsible for delays caused by events outside our control (e.g. courier delays, weather conditions, strikes).
- Ownership of products passes to you once payment is received in full and the product is delivered to the address provided.
7. Returns and Refunds
- If you change your mind, you may cancel your order within 14 days of receiving it in accordance with UK Consumer Contracts Regulations.
- Products must be returned unused, sealed, and in their original packaging. We cannot accept returns of opened food or drink products unless faulty.
- Refunds will be issued to the original payment method once the returned goods are received and inspected.
- To start a return, contact us at info@coffeecruise.co.uk.
8. Faulty or Damaged Goods
- If your item is faulty, damaged or incorrect, please contact us within 7 days of receipt.
- We will replace the item or offer a refund, including any delivery costs, once the issue is verified.
9. Promotions and Discount Codes
- All promotions are subject to availability and may be withdrawn at any time without notice.
- Discount codes must be applied at checkout and cannot be added after an order is placed.
- Promotions cannot be combined with other offers unless stated otherwise.
10. Liability
- We are not liable for any indirect, incidental or consequential damages arising from the use of our products or website.
- Our total liability for any claim shall not exceed the amount you paid for the product in question.
- Nothing in these Terms limits our liability for death or personal injury caused by negligence, or any other liability which cannot be excluded under UK law.
11. Privacy and Data Protection
We process personal data in accordance with UK GDPR and our Privacy Policy. By using our website, you consent to this processing.
12. Intellectual Property
- All content on this website, including text, images, logos, and graphics, is the property of Coffee Cruise LTD or its licensors and is protected by UK and international copyright laws.
- You may not reproduce, distribute, or use any content from this website without our prior written permission.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the new Terms.
15. Contact Information
If you have any questions about these Terms, please contact:
